Terms of Service
Last updated: 17 April 2026
These terms govern your use of ClickClickBlock ("the Service"), operated by ClickClickBlock ("we," "us," or "our"). By creating an account, you agree to these terms.
1. The Service
ClickClickBlock is a click fraud detection and protection service for online advertisers. We provide:
- A JavaScript tracking snippet you install on your website
- Real-time detection of suspicious visitor behaviour (bots, click farms, datacenter traffic, competitor clicks)
- Automatic and manual blocking of fraudulent visitors
- A dashboard to view, manage, and export your visitor data
- Optional integration with Google Ads and Microsoft Ads to sync blocked IPs
2. Accounts
- You must provide accurate information when creating an account
- You are responsible for maintaining the security of your account credentials
- One account per person or organisation — don't share login credentials
- You must be at least 18 years old to use the Service
- We may suspend or terminate accounts that violate these terms
3. Free Trial
- New accounts receive a 14-day free trial with no credit card required
- During the trial, you have full access to your chosen plan's features
- At the end of the trial, protection pauses until you add a payment method
- No automatic charges — you are never billed unless you explicitly add payment
4. Pricing and Payment
- All plans are billed monthly — no annual contracts, no lock-in periods
- Prices are listed in USD on our pricing page and may change with 30 days' notice
- Payments are processed securely by Stripe. We never see or store your card details.
- Failed payments will be retried automatically. After repeated failures, your account may be suspended.
5. Cancellation
- You can cancel your subscription at any time from your dashboard or by contacting us
- Cancellation takes effect at the end of your current billing period — no refunds for partial months
- After cancellation, your tracking snippet stops collecting data and protection ceases
- Your account data is retained for 30 days after cancellation in case you reactivate
6. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Attempt to reverse-engineer, decompile, or extract the source code of our software
- Use the Service to collect personal information about individuals without their consent
- Resell access to the Service without our written permission (see our Agency plan for multi-client use)
- Abuse the API or tracking snippet in ways that degrade the service for other users
- Create multiple free trial accounts to avoid payment
7. Plan Limits
Each plan has limits on the number of websites and monthly visitors tracked. If you exceed your plan's limits:
- We'll notify you and suggest an upgrade
- We will not automatically charge you for overages
- If you consistently exceed limits without upgrading, we may ask you to move to an appropriate plan
8. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. Key points:
- You remain the data controller for visitor data collected on your websites
- We act as a data processor on your behalf
- You are responsible for informing your website visitors about data collection (e.g., via your own privacy policy)
- We do not sell or share your data with third parties
9. Service Availability
- We aim for high availability but do not guarantee 100% uptime
- We may perform maintenance that temporarily affects the Service, with advance notice where possible
- We are not liable for losses caused by service interruptions, including undetected fraudulent clicks during downtime
10. Limitation of Liability
ClickClickBlock provides fraud detection on a best-effort basis. We cannot guarantee that:
- Every fraudulent click will be detected and blocked
- No legitimate visitors will ever be incorrectly blocked
- Our estimated savings figures are perfectly accurate
To the maximum extent permitted by law, our total liability to you for any claims arising from your use of the Service is limited to the amount you paid us in the 12 months preceding the claim.
We are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost advertising spend.
11. Intellectual Property
The Service, including our software, branding, and content, is owned by ClickClickBlock. Your subscription grants you a limited, non-exclusive licence to use the Service. You retain ownership of your own website content and visitor data.
12. Changes to These Terms
We may update these terms from time to time. If we make significant changes, we'll notify you by email at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the new terms.
13. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.
14. Contact Us
Questions about these terms? Contact us at:
Email: hello@clickclickblock.com